Privacy

The VicEmergency (emergency.vic.gov.au) site is a centralised access point for emergency incident and management information prepared by the government of the State of Victoria, Australia (here referred to as "the Victorian Government").

The website is operated by Emergency Management Victoria. This is a website with links to external websites.

Application of this Privacy Statement

This privacy statement applies only to the VicEmergency site website and not to any websites to which the VicEmergency site provides a link.

Use and Disclosure of Personal Information

The VicEmergency site may be enabled to allow for your feedback and/or comments. If so, the VicEmergency site may request your personal information for the purposes of responding to your feedback and comments. The purpose for collecting personal information is to provide feedback and answer queries that you have in respect of the site or the information you are trying to obtain and we will only use and/or disclose the information for these purposes.

Any personal information that is collected by the VicEmergency site will be used by and disclosed to Victorian Government employees or contractors whose duties require them to use it. Such employees and contractors are required to protect and handle your personal information in accordance with the Information Privacy Act 2000 (Vic), which can be accessed here in both PDF and Word format (under Use and Disclosure of Personal Information).

Collection of Personal Information

The VicEmergency site can be used anonymously.

However, for some functions the collection of personal information may be necessary, for example, to advise you when information requested by you is available for download, or unavoidable.

You will know if www.emergency.vic.gov.au is collecting personal information from you because you will be requested to provide it.

The exception is where someone else provides your personal information. We cannot prevent this. However, you are entitled to access and correct any personal information about you collected by the VicEmergency site.

The second exception is where we collect statistics using software techniques such as web server log file analysis, cookies and web beacons. Such statistics may qualify as personal information under the Information Privacy Act 2000 (Vic). However, these statistics are not used to identify individual users of this website.

Internet Use Risk

You should be aware that there are risks in transmitting information across the Internet. However, Emergency Management Victoria takes reasonable steps to protect any personal information from unauthorised access once that personal information comes into its possession.

Linking

This website contains hyperlinks to pages contained on other government and non-government websites. Unless otherwise indicated, emergency.vic.gov.au:

does not endorse or authorise the content of any other website; and
assumes no responsibility or liability for the condition or content of any other website or for the operation or function of any service or facility offered on any other website.

Web Server Log Files

The VicEmergency site uses standard web analytics software packages to analyse its web server log files to track web site usage. This analysis provides general data including number of visits, unique visits, pages viewed, browser type, how the site is navigated, search terms used, the sections of the website visited and other website usage information without identifying individual users.

Web measurement services used

Google Analytics - Use of Cookies

Google Analytics uses a first-party cookie and JavaScript code to collect information about visitors to www.emergency.vic.gov.au. Google Analytics anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site, and whether they completed any transactions on the site such as newsletter registration.

Data Collection

While the anonymous statistical data the VicEmergency site collects may be aggregated and used in broader statistical analysis by the State of Victoria, at no time can we personally identify you as the source of that data.

	Evacuation An evacuation is recommended or procedures are in place to evacuate.
	Emergency Warning You are in imminent danger and need to take action now. You will be impacted.
	Watch and Act / Warning An emergency is heading toward you. Conditions are changing and you need to take action now to protect yourself and your family.
	Advice An incident is occurring or has occurred in the area. Access information and monitor conditions.
	All Clear Emergency activity in the area has subsided and is no longer a danger to you.
	Community Update Specific information and updates for affected communities regarding a particular event or incident.
	Warning Area Colour area shows the predicted warning area at the time of issue. This colour can be yellow (Advice), orange (Watch & Act / Warning), red (Emergency Warning) or red line with a grey fill (Recommendation to Evacuate)

	Fire - Not Yet Under Control The reported location of a fire. This may be a bushfire, grassfire, building fire, fire alarm or non-building fire. The location of the icon shows where the fire has started but does not show how far it has spread.
	Fire - Contained, Under Control, or Safe The reported location of a fire. This may be a bushfire, grassfire, building fire, fire alarm or non-building fire. The location of the icon shows where the fire has started but does not show how far it has spread.
	Planned Burn The general location of a planned burn that is currently underway on public land. Firefighters are managing the burn but flames and smoke may be visible. Read More (external link opens in new window) Note: In most cases, the location of the icon shows the starting point of the planned burn.
	Flood Indicates the location of reported flooding that may be impacting on houses, roads, property and other infrastructure. Flooding may be caused by rain, river overflow, tidal surges, or dam failure. The depiction of an area communicated in a Bureau of Meteorology (external link opens in new window) warning including Flood Watch, Minor Flood, Moderate Flood and Major Flood.
	Vehicle Accident The reported location of an accident or incident involving a car or other motor vehicle and wash aways.
	Aircraft Accident The reported location of an accident or incident involving a plane, helicopter or other aircraft.
	Rail Accident The reported location of an accident or incident involving a train or tram.
	Marine Accident The reported location of an accident or incident involving a ship, boat or other watercraft.
	Rescue The reported location of a person trapped as a result of a industrial or recreational accident, trench or structure collapse, or a similar incident.
	Hazardous Material The reported location of a spill or leak of a hazardous liquid, gas or solid. This could include chemical, radiological, biological materials, a petrol or oil spill, a ruptured gas main or an industrial leak. Note: In most cases, the location of the icon depicts where the hazardous material is reported to be located and may not show how far it has spread.
	Earthquake An earthquake or other land-based seismic event has been recorded and reported by Geoscience Australia (external link opens in new window)
	Tsunami A Bureau of Meteorology (external link opens in new window) warning has been issued for a Tsunami in the area.
	Landslide The location of a reported landslide event.
	Storm A Bureau of Meteorology (external link opens in new window) warning has been issued for thunderstorms, hail and/or blizzards in this area.
	Tornado/Cyclone A Bureau of Meteorology (external link opens in new window) warning has been issued for a tornado or cyclone in the area.
	Damaging Winds A Bureau of Meteorology (external link opens in new window) warning has been issued for strong or damaging winds in the area.
	Building Damage A request has been made for assistance to help make a damaged building or structure safe.
	Tree Down (traffic hazard) A request has been made for assistance to remove a tree or branch that has fallen in the area – it may be blocking or impacting a path, track or roadway.
	Fallen Power Lines A request has been made for assistance to remove a fallen power pole or power lines in the area.
	Medical / Human Health The reported location of a human health incident or a request for medical assistance.
	Animal Health The reported location of an animal health incident or a request for animal rescue.
	Oiled Wildlife The reported location of Oiled Wildlife or a request for animal rescue (Oiled).
	Animal Plague Reported location of vertebrate pest plague such as rats, rabbits. Read more (external link opens in new window)
	Insect Plague Reported location of an insect plague such as locusts. Read more (external link opens in new window)
	Dam Failure The reported location of a dam failure.
	Shark Sighting Reported location of a shark sighting. This is likely to result in a beach closure by Life Saving Victoria
	Water Pollution The reported location of polluted waterways either inland or marine.
	Plant Health The reported location of a significant plant health or disease incident.
	Other This could be an equipment fault, inspection, trivial call, or an operation to assist another agency.

	Total Fire Ban A Total Fire Ban is currently in force for this area. Read more (external link opens in new window) .
	Road Closed / Affected There is a partial or full road closure at this location. Note: Not all road issues are reported on this site. Further information may be available from VicRoads (external link opens in new window) .
	Rail Disruption Rail services have been affected. This may result in cancellations or delays. Further information may be available from Public Transport Victoria (external link opens in new window) .
	Airport / Airspace Restrictions Air services have been affected. This may result in cancellations, delays or closure of airspace.
	Port Closure / Waterway Restrictions Services or access have been affected. This may have resulted in a partial or full closure and may cause cancellations or delays. Further information may be available from the Port of Melbourne (external link opens in new window) .
	Power Outage A power outage has occurred in this area. Further information may be available from the relevant power company. Read more (external link opens in new window) .
	Gas Outage A gas outage has occurred in this area. Further information may be available from the relevant gas company. Read more (external link opens in new window) .
	Water Outage / Affected Water has been affect or is unavailable in this area. Further information may be available from the relevant water provider. Read more (external link opens in new window) .
	Park / Forest Closure There is a full or partial park closure at this location. Further information may be available from Parks Victoria (external link opens in new window) .
	Beach Closure The beach has been closed in this location. Closures could be in relation to weather, dangerous conditions or shark sightings.
	School Closure Services at an education facility have been affected. This may have resulted in a partial or full facility closure. Further information may be available from the particular education facility or Department of Education and Training (external link opens in new window) .
	Other - Closed / Restricted Access There is a partial or full closure at this location. This could be affecting a public space, sporting facility or commercial space.

	Community Meeting / Information Point Shows the location of community meetings or information points to help keep the public informed during emergencies. Read more (external link opens in new window) .
	Refuge / Relief Centre The location of an established Community Fire Refuge or Relief Centre to assist people impacted by an emergency.
	Neighbourhood Safer Place Location of a designated Neighbourhood Safer Place. This is a place of last resort when all other fire plans have failed. Read more (external link opens in new window) .
	Community Document Planning and preparation information, such as Community Information Guide (CIG) or Local Flood Guides. These guides are a key source of emergency information for the community. Read more (external link opens in new window) .

	Cluster Icon There are multiple warnings or incidents in this location and you will need to select the icon or zoom in to display them all.
	Incident Area Depicts the extent of an area impacted by an incident at a point in time. While this information will be updated regularly it may not represent the current extent of the impact.
	Fire Danger Ratings Displays the forecast Fire Danger Rating. Read more (external link opens in new window) .
	Rain Radar The radar map overlay shows the location of rain using different colours to depict rainfall intensity. Read more (external link opens in new window) .
	Wind Direction Shows the location's current wind direction and speed. Read more (external link opens in new window) .
	Thunderstorm Tracker The Thunderstorm Tracker (external link opens in new window) map overlay shows the location of storm cells using different colours to depict rainfall intensity.

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Accessibility

Feedback

Privacy

Application of this Privacy Statement

Use and Disclosure of Personal Information

Collection of Personal Information

Internet Use Risk

Linking

Web Server Log Files

Web measurement services used

Data Collection